Sometimes merely qualifying for car insurance is not enough. Yes it’s great to have a policy that covers you and your vehicle in case of an accident or theft, but when you are not driving all those scenarios are thrown out the window. Here’s why

Anytime somebody drives your car without a valid license or insurance and they are involved in an accident, the insurance company is not liable to pay for the damages.

Finding the right car insurance company is a complicated manner. It involves several phone calls and/or visits to the main office. This was especially difficult for rural residents in the old days. It’s obviously easier today, but many people still view the process as a hassle.

Brokers have become an essential component in the insurance process. They were hired in the old days to reach customers who could not reach the main office. Today they still serve a strong purpose, although the internet is running a few of them out of business.

Like any business, insurance companies only stay in business by making a profit. They are not overjoyed to discover their clients have either missed a payment or two, or are constantly late. So consequentially, they must demand full payment by the due date or an inactive insurance policy will result.

Insurance brokers really mean a lot to policy holders in the time of a crisis. Most people go throughout their life with no major accidents or only one or two. The insurance broker will handle the claim after the accident occurs. Brokers really need to meet the emotional needs of the policy holder during this time.

Generally the claims are handled quickly and effectively, and the customer is satisfied which creates a long last relationship with the broker. Others never form a bond, and instead use their wallet as a guide to which broker meets their needs the best.

As I mentioned earlier, brokers are slowly losing their jobs to the digital age or are transferring to doing business online. More people are finding online insurance easier to get and compare. The polices are also usually cheaper, because consumers avoid paying broker fees. Statistics show that people save between ten to fifteen percent of their annual insurance premium by doing business online.

Graham McKenzie is the content Syndication Manager at Insurance123.co.za South Africans leading car insurance information portal

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